If we have not begun to process your order, we may still be able to change or cancel it. ![]() Can I alter or cancel my order (or part of my order)? The email contains information on the postage methods and any tracking details. Next, you will receive a second email notification informing you that the order has been dispatched. If you do make changes to your original order, any automated emails you receive later will still display the original order details, but don’t worry we have your amended copy on our systems. Please check this email thoroughly and inform us if there are any errors as soon as possible so we can help. This acts a receipt, showing the products purchased, the total cost, and the delivery details. Once you’ve placed an order, you will soon receive confirmation via email. What happens after my order has been placed? Simply leave us a message or email so we can get back to you. ![]() If you call out of office hours, we will contact you the next working day. We are open Monday to Friday, from 9:00 to 5:15. ![]() If you’d like to order over the telephone, please call our team on 01746 766876.
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